Simplify Your Delivery, Installation, and Support

With Testmate Serve all-in-one project tracking and service management platform that helps you deliver on time, manage warranties, and provide excellent after-sales support.

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Features that make our Testmate Serve App the best

Project Tracking

Log every dispatch with product details (model, serial number, client information, warranty). Keep a complete digital record for audits and compliance.

Delivery & Installation Proof

Delivery staff can upload delivery challan photos, installation photos, and training session proof. All geo-tagged with time and location for authenticity.

Geo-Fencing Verification

Ensure your field teams mark delivery/installation only at the correct site. No fake entries – 100% verified operations.

Client Dashboard

Clients can log in with email ID to view product details, check warranty, service validity, and download documents.

Support Ticketing

Clients can raise service requests directly from the app. Tickets are routed instantly to your support team or manufacturer for faster resolution.

Warranty Management

Automated reminders for warranties, AMC renewals, or service deadlines.

Digital Documentation

All challans, installation proofs, and service history stored securely online.

Who We Are

Testmate Serve is a field service management and project delivery software designed to help businesses streamline their operations from factory dispatch to after-sales service.

We understand that businesses today face challenges in tracking deliveries, verifying installations, maintaining records, and managing customer support. ServiceMate eliminates the hassle by providing a single platform where you can

Track every delivery with geo-location accuracy
Capture proof of installation and training with photos
Give clients access to their product and warranty details
Automate support ticketing and warranty management

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How It Works

Testmate Serve simplifies field service and delivery management for modern businesses. With a few easy steps

1 Factory Dispatch

Products dispatched with model, serial, and warranty details entered into the app

2 Delivery Confirmation

Delivery person uploads challan photo with geo-fenced

3 Installation & Training

Photos of installation and training sessions uploaded in real-time

4 Client Sign-Offs

Status updated to 'Delivered & Installed' with client confirmation

5 Client Access

Client can view product details, download challans, and track warranties

6 After-Sales Support

Clients raise support tickets that are auto-routed to your team.

Who Can Use Testmate Serve

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EdTech & Smart Classroom Providers

Manage IFPDs, Smart Boards, digital classrooms.

Government & Corporate Projects

Ensure transparency and accountability in tenders.

IT & Electronics Companies

Track installations, hardware deliveries, and warranty support

Manufacturers & Distributors

Track product delivery to retailers or end customers

Facility Management Firms

Manage installations, AMC contracts, and service calls.

Benefits of Using Tesmate Serve

Transparency – End-to-end visibility for company, client, and manufacturer.
Trust – Verified delivery & installation builds credibility.
Efficiency – Saves time with paperless, automated workflows.
Client Satisfaction – Easy access to details and quick support builds long-term relationships.
Scalability – Suitable for small teams or enterprise-level multi-location projects.

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Digitize Your Delivery and Service Workflow Today.

Don’t let paperwork and manual tracking slow down your projects.
Start with Testmate Serve and experience smart delivery, installation, and support management.

Teachfly Educare Pvt Ltd is an edtech company building innovative solutions for students, teachers, and institutions. With a portfolio that includes the Testmate App, AI Question Paper Generator, EduQuery, Testmate Serve, and Digital Classroom Solutions, Teachfly has empowered over 3,00,000 students and 500+ classrooms through smart learning, assessment, and management tools. Our vision is to make education smarter, faster, and more accessible by integrating AI and technology into every stage of learning and institutional growth.

A Teachfly Educare Company